With customers becoming more comfortable with ordering delivery or curbside takeout, hotel food & beverage will likely go away.
Turndown service, mini-bars & room-service were already on their way out. Covid-19 could make this a certainty.
The hospitality industry likely won't fully re-open until July. Furloughed workers will prefer taking advantage of the CARES act unemployment program until it ends in July, despite any medical breakthroughs.
"Luxury has to exist with the 'new-normal' we're returning to and it's our job as developers to figure out what that is..."
While things are likely to return to normal in the long-run, in the short-run it will be all about promoting confidence in consumers, residents & patrons. Improved cleaning methods & hand sanitizer will become common practice in all real estate applications.